Terms of Service

Terms of Service for Apexx Universal Care

Effective Date: May 01, 2025

Welcome to Apexx Universal Care LLC ("we," "us," "our"). By accessing our website at www.apexxuniversalcare.com (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our services.

1. Acceptance of Terms
By using our Site and services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our Site.

2. Services Provided
Apexx Universal Care provides non-medical home care services, including but not limited to meal preparation, light housekeeping, personal care, respite care, and 24-hour care. Services are subject to change at our discretion.

3. SMS Messaging Consent
By providing your phone number, you consent to receive SMS communications related to appointments, service updates, and customer support. You can opt out at any time by replying STOP to any message. Message and data rates may apply. For assistance, text HELP or contact us at (440) 890-2295.

4. User Responsibilities
- Provide accurate and complete information when using our Site or services.
- Refrain from using our Site for unlawful purposes.
- Maintain the confidentiality of your account information.

5. Intellectual Property
All content on this Site, including text, graphics, logos, and software, is the property of Apexx Universal Care LLC and is protected by copyright and other intellectual property laws.

6. Limitation of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or Site. This includes damages resulting from errors, omissions, interruptions, or delays in service.

7. Dispute Resolution
Any disputes arising under these Terms will be resolved through binding arbitration in the state of Ohio, in accordance with the rules of the American Arbitration Association.

8. Modifications to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on the Site with the revised effective date. Continued use of the Site constitutes acceptance of the revised Terms.

9. Contact Us
If you have questions about these Terms, please contact us at:
Phone: (440) 890-2295  
Email: contact@apexxuniversalcare.com  


Thank you for choosing Apexx Universal Care LLC.