Privacy Policy

Privacy Policy for Apexx Universal Care LLC

Effective Date: May 01, 2025

Apexx Universal Care LLC ("we," "us," "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the practices described in this policy.

1. Information We Collect
We may collect the following personal information:
- Name, address, email address, phone number
- Appointment dates, times, and service details
- Payment information (processed through secure third-party payment processors)
- Feedback, inquiries, and service requests
- SMS consent and communication preferences

2. How We Use Your Information
We use the collected information for the following purposes:
- To provide home care services and coordinate appointments
- To send SMS notifications, appointment reminders, and service updates
- To respond to inquiries and provide customer support
- To improve our services and website
- To comply with legal obligations

3. Who We Share Your Information With
We do not share, sell, or rent your personal information to third parties for marketing purposes. We may share information with:
- Service providers and partners who assist in delivering our services
- Legal authorities, if required by law or to protect our rights

4. SMS Consent
By providing your phone number and opting in, you consent to receive SMS communications from Apexx Universal Care. SMS consent is not shared with third parties or affiliates for marketing purposes. To opt out, reply STOP to any message. Message and data rates may apply.

5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.

6. Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Withdraw SMS consent at any time by replying STOP

7. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Phone: (440) 890-2295
Email: support@apexxuniversalcare.com
Address: [Insert Business Address Here]

8. Updates to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised effective date.

Thank you for trusting Apexx Universal Care LLC.