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FAQ
What is “home health?”
"Home health" refers to a range of healthcare services that can be provided in a patient's home. These services are typically aimed at helping individuals recover from illness or injury, manage chronic health conditions, or maintain their independence as they age. Home health care can include medical services like nursing care, physical therapy, occupational therapy, and speech therapy. It can also involve non-medical support, such as assistance with daily activities like bathing, dressing, and meal preparation.
What services does your homecare agency provide?
Our homecare agency offers a range of services including personal care assistance such as bathing, dressing, and grooming, meal preparation and feeding support, light housekeeping, and laundry. We also offer medication reminders, companionship and social interaction, transportation to appointments, Alzheimer’s and dementia care, and respite care for family caregivers.
How do I know if I qualify for homecare services?
To qualify for homecare services, you typically need a doctor’s prescription indicating the need for skilled care. You should also be considered homebound, meaning it’s difficult for you to leave home without assistance. Our team can help assess your eligibility and guide you through the process.
How often will a caregiver visit my home?
We offer flexible care schedules, including hourly care, overnight care, and 24-hour or live-in care. We work closely with each family to create a schedule that fits their specific needs and provides comprehensive support whenever it is needed.
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Is homecare covered by insurance or Medicare?
Homecare services are often covered by Medicare, Medicaid, and many private insurance plans if you meet the eligibility criteria. We recommend checking with your insurance provider to understand your specific coverage and any potential out-of-pocket costs.
How can I get started with your homecare services?
Starting services with Apexx Universal Care is simple. Contact us to schedule a free in-home consultation, during which we assess the client’s needs and develop a customized care plan. Once the plan is approved, we match the client with a qualified caregiver and establish a care schedule that meets their specific requirements.
Are your caregivers trained and qualified?
Yes, our caregivers are thoroughly screened and trained to provide compassionate, high-quality care. Each caregiver undergoes a comprehensive background check and completes specialized training in personal care, safety protocols, infection control, and memory care for clients with Alzheimer’s or dementia.
Is your agency licensed and insured?
Yes, Apexx Universal Care is fully licensed, bonded, and insured to operate in Lorain County and surrounding areas. We comply with all state regulations and adhere to industry best practices to ensure the safety and well-being of every client we serve.
How do you handle emergencies?
Our caregivers are trained to recognize and respond to emergency situations quickly and effectively. They follow established emergency protocols, which include contacting emergency services, notifying family members, and ensuring the immediate safety of the client.